I placed an order on 21st July 2017. After waiting a few months and not receiving my order I sent an e-mail on 23rd September asking for a full refund. I received a reply to inform me that a replacement item had been sent - I didn't have a choice in this. I have since sent two further e-mails asking for a refund. o date I have received no replies, no refund and surprise surprise no order. Be very careful when ordering from this site, or better still don't order. Please let people know abut this disgusting company. Mandy Smith