MY TOTAL MISTAKE WAS THINKING THESE PEOPLE WHO (CANNOT SPEAK ENGLISH WELL, NOR OR ANY OF THEIR TECH SUPPORT AGENTS HAVE AMERICAN NAMES: EVERY TIME I CONTACTED ANYONE FOR HELP IT ALWAYS TOOK THEM HOURS TO HELP AND THEY ALWAYS WANTED MORE MONEY!! I MADE THE HORRIBLE MISTAKE OF BELIEVING THAT THEY WERE A GOOD COMPANY! AFTER ONE AGENT NAMED: (REETURAJ?) ATTEMPTED TO INSTALL ADVANCED MANAGER ONTO MY COMPUTER HE DELETED SEVERAL OF MY EXCEL FILES THAT HAD ALL OF MY PERSONAL AND FINANCIAL INFORMATION WITHOUT MY KNOWLEDGE OR CONSENT! THEN AFTER CONTACTING HIM AGAIN TO EXPRESS MY TOTAL DISBELIEVE AND ANGER; HE SPENT OVER 5 HOURS TRYING TO GET MY DELETED FILES BACK; BUT WAS UNABLE TO DO SO! I BLOCKED THIS COMPANY BUT THEY KEEP SENDING ME EMAILS BECAUSE I BLOCKED THEIR PHONE CALLS! I STATED THAT I WOULD NEVER CONTACT THEM FOR ANYTHING EVER AGAIN AND TO LEAVE ME ALONE!! SOMEONE NAMED: NIKHIL SAXENA? KEEPS SENDING EMAILS AND ATTEMPTING TO CONTACT ME VIA PHONE! I PLAN ON CONTACTING THE BETTER BUSINESS BUREAU! LUCKILY I CONTACTING "MICROSOFT" A GOOD AMERICAN COMPANY WHO TOLD ME THAT THEY WERE "SCAMMERS" AND TO CONTACT MY BANK IMMEDIATELY FOR WHAT THEY CHARGED ME FOR THE ADVANCED MANAGER AND THAT MICROSOFT WOULD FIX MY COMPUTER BACK; WHICH THEY DID WITHIN 90 MINUTES NOT 5 HOURS?? DON'T FALL INTO THE TRAP OF THIS SORRY ARABIC COMPANY; YOU WILL REGRET IT!!