I was contacted today at home in regards to a claim placed by my wife through her work place. First off, GB was specifically told to call her work place and shouldn't have had her home phone in the first place. Secondly, after fully identifying myself, the GB person would not identify herself properly. Thirdly, she was evasive about what the call was in reference to and persisted in asking for further information about my wife. Lastly, after hanging up on the person, I called GB back to speak to her supervisor who was just as rude and useless. Customers would be better off with any other provider other than Gallagher Bassett.