We had a wooden fence installed back in April 2021. As the man was installing it, I noticed it was turned, with the smooth boards facing my neighbors' yard. I went out & advised I did not want it installed that way & no one had mentioned this to me. He said that some town had an ordinance that the smooth side must face the street. I said, "well, there is a st. Behind & one in front, so, I want the smooth side facing my house." he called his supervisor & was advised to go ahead & install the fence as it's beginning... Then... Lowe's would send someone to reverse it! That they had a 100% customer satisfaction policy." well. I'm not sure how I could have prevented such unless, I had gone out there with a gun! But, I want this fenced reversed & have been patient far too long. They keep saying the man who installed it would call us. He called but, has done nothing... Please help us. Max Mathews