1 Jun, 2018 → by ClaimboUser804841
Won’t Pay Claim – FRAUD
1
I originally purchased my vehicle a little over a year ago with a warranty from Diamond Warranty. Within approximately the first month the timing belt in my engine broke. They would not allow my mechanic to fix it and insisted on replacing the engine. They provided the engine to my mechanic and it was replaced. About a month ago now, that engine stopped working. It took them more than 3 weeks to get back with my mechanic, then they asked for oil change receipts. I provided them with the oil change receipts and they told my mechanic to proceed and pull the engine. After he puts his labor into pulling the engine and taking it apart, they tell him they are denying the claim. It took them nearly a month to make this decision and after telling my mechanic to proceed with replacing the engine. They provided my mechanic with a faulty engine and now won't pay to have it replaced. Their reason, they replaced it a year ago, and they did with an obviously faulty engine. I have been driving for over 25 years and have never blown an engine. The company is FRAUDLENT and does not honor their warranties! DO NOT PURCHASE A DIAMOND WARRANTY!