DO NOT EVEN START A ZYNGA GAME YOU WILL BE SORRY FOR IT LATER. I started in 2017 with one of their games Wonka Slots, and have been playing ever since. Last month I sent in a ticket saying I was getting lots of error messages, their reply was we will turn it over to the team. Still having them 2 weeks later i sent in 2nd ticket and their replay was we will turn it into the team, same ********! The next week I log on and nothing was there, my level was gone, the status was gone, the coins were gone, everything was gone...i sent in a ticket and typical response was we needs screen shots before your loss, GUESS WHAT! Yep, I take screen shots now because they told me out right basically that was TUFF, they were not in a position to give it back...NOT IN A POSITION TO GIVE IT BACK, yea right, about 7 emails I ASKED THEM HOW STUPID THEY THOUGHT I WAS, I started in 2017 of Nov. and it is now Aug. 2021, You think that is all the play I have done, showed receipts where I paid for game play and it gave me the platinum status and the ******** still would not give it back, THIS IS TYPICAL GREED WITH THIS COMPANY. There is a petition started to make them be responsible for their issues and support, if you have issues sign it, go to change.org and search zynga, look for a purple error sign and you have found it! They need to be held accountable for their games and game play as well.