I signed up on the phone on 8-4-14 I spoke with Sam she went through her speech I thought that she said the monthly fee was $4.90 a month so I went ahead with the registration. When we got to the end of the conversation I wanted clarification on the monthly fee. When she told me it was in fact $34.90 a month I told her I couldn't afford the fee and to forget it I didn't want to sign up. She told me that I would have to call their 800 number which I did immediately it took 23 minutes to reach anyone. I was told at that time that I would have to call back by the Aug. 14th to get taken off the list. It is Aug 12th and I've been calling since 7:00am and the phones are mysteriously not being picked up, thus I cannot cancel my membership.