So i won £150 on the mystery bingo game to which £33 had gone into my real monies and £117 into my bonus funds, i sent the £30 to my bank and then instantly lost the £117 bonus funds. Upon phoning Iceland bingo to ask what had happened i was told i forfeited the bonus funds by sending my real monies to my bank account and was told i would have been notified in big red writing which was not the case i was certainly not alerted this would happen and have completed many withdrawals multiple times with no issues. I also won a £25 game last night and it said someone else won when i had all numbers called out. Something very strangeis going on with the site and the contact number they send you in there automatic response isn 't even a correct number not to mention the un-helpfulness/rudeness of the staff.