I ordered a Vinotemp wine cooler on line and it was processed. After 2 1/2 weeks I get a phone call that questions the cooler that I wanted and the rep says OK and hangs up. Should be all set right, wrong! A week goes by and I get another phone call saying that the wine cooler I want is another $200 dollars because they had to change the order. Well you know how that went over. So here I am now 4 weeks from my order date and still don't have a wine cooler. How do you think I'm doing! Enough said, don't bother ordering anything from this company, they are worthless. gvrs