my name pavithra mudishani de silva account-[protected] ID-[protected] WE brought a router and sim almost 1 month. before one month works well.after no internet until now almost 12 days we already paid but no one support.we are in al ain .when we ask du office Alain they said go Abu Dhabi. why we go to Abu Dhabi we buy from Alain really it is an unprofessional job.we need only active our sim only. customer care even 1 hour try they not answer. how come do happy customers like this.