29 Jul, 2021 → by ClaimboUser88682
Wife and daughter standing on road for 3 hours
1
I have contacted the company and I have not received a response at all. Now they have charged our card twice and when my wife contacted them about this issue they mentioned that she received an upgrade. We certainly did not receive an upgrade and we are now trying to get that money returned to us User's recommendation: DO NOT RENT FROM DOLLAR AT ALL. HORRIBLE SECOCE AND HORRIBLE CUSTOMER SERVICE.