Update by user May 17, 2020 Why is it so difficult to try games before you buy now, surely it was not like that before. Jumping through hoop like this just put off any potential buyer. Original review posted by user May 17, 2020 Owner of Jewel Quest III, started playing okay but it is stuck on PAUSE permanently. Tried uninstalling and reinstalling from disc but it is still stuck, what can I do, cannot play further. Also, why does the guy wearing the monocle always play first, if you win a game surely the winner should play first in the next game. I am stuck at playing at infinitum with this guy, surely there is a way out even surrender should be an option. User's recommendation: Make it easier to contact you.