Hi my Name is Sami kutluturk I'm 37 years old, my number is [protected], address is 31 Pyrmont bridge Rd Camperdown 2050. I've been smoking White ox for the past 10 years and for the past 4 to 5 years I buy nothing but 50g pouches and haven't had a problem except for probably the last 3-4 pouches have had almost a quarter of bark and still very damp. I'm absolutely fuming as I pay between $110-$125 for each pouch. I've never had to complain before and hope I don't have to again as Ive always enjoyed my white ox.