21 Jun, 2021 → by ClaimboUser362236
Where is the customer support to assist us to get smoothly set up???

1

Hello, My small company signed up with Epos Now 4 or so weeks ago; this being my second account having signed up with EposNow with my other small shop some 3 years ago Since signing up in mid-May, firstly, we had no on-boarding assistance - we have been almost left on our own to pull over all our data from Shopify; the integration has been absolutely terrible. Now we expected glitches, the sales person said to expect glitches - but, we have had zero assistance to overcome the glitches!!! Where is the customer support to assist us to get smoothly set up??? This is the least Epos Now should be offering - to assist with the smooth, streamlined integration and assist us until all glitches are resolved
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Epos Now you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.