21 Jun, 2021 → by ClaimboUser362236
Where is the customer support to assist us to get smoothly set up???
1
Hello, My small company signed up with Epos Now 4 or so weeks ago; this being my second account having signed up with EposNow with my other small shop some 3 years ago Since signing up in mid-May, firstly, we had no on-boarding assistance - we have been almost left on our own to pull over all our data from Shopify; the integration has been absolutely terrible. Now we expected glitches, the sales person said to expect glitches - but, we have had zero assistance to overcome the glitches!!! Where is the customer support to assist us to get smoothly set up??? This is the least Epos Now should be offering - to assist with the smooth, streamlined integration and assist us until all glitches are resolved