14 Jul, 2021 → by ClaimboUser483670
Where is my order / replacement
4
I ordered 3 suncreen on 27 April, unfortunately as I known your company is trusted, and belived on quality. But realised the suncreen expiry date is only 3 months. I've tried to solve the issue with Uk head office, but they didnt accept replacement. First they had no knowledge about products details and expiry date at all. Been waiting 3 days to get response back. But nothing. Then I emailed them again, but this time to flp products knowledge,... Simply they rejected their mistake and said product needs to use as soon as you receive it. Yes, but how to finish that large bottle in 2 months.??? Bought for myself and my mum and my sister. I am a F.B. O myself. But got really disappointed. And once I've been told, they can't replace, I've decided to share my experience with people to be aware of their purchase. I've lost my trust with Forever Aloe company.