tried to place order. wouldn't let me because of "the status of my card". What does that mean? All my payments are up to date. Cant get in touch by phone, online, or that stupid chat bot. I have been trying to get someone to answer me. now I have bbeenon the phone for almostt an hour with the same message. your call will be answered shortly.. shortly??? I have tried all you numbers/ I am totally fed up with this service.dont try to find out about your order,,,nobody answers your questions.dont try to get answers from a real person, doesn't work User's recommendation: forget trying to talk to a real person, you will hold forever.