16 Feb, 2021 → by ClaimboUser689870
Westgate lake resort and spa
1
I visited this resort with my son a year ago. They were very misleading in there presentation. Also they had music going so it was difficult to hear perfectly. The presentation was rushed. They lied to me about the maintenance costs. They also did not inform me about the cancellation period. Also I was not shown all the paperwork I was signing. They seamed to pick and choose which I could see. A week after I signed the paperwork COVID-19 hit. I was laid off from my job for four months. I was having trouble paying the monthly payments. I called to cancel or do a quick deed but I was told not possible. I am over due on my payments now. They are difficult on the phone due to I can never hear them well or they are hard to understand. I'm a lost and frustrated single mom.