Heather cleaned for us for about a 1 1/2 years. Her cleaning kept going downhill and things kept happening that we would inform her about. Every time we would stay at our condo, sheets and towels were missing that we bought specifically for our condo. We also wanted her to wash our bed comforter after every cleaning and it was always dirty. We would also find wrappers under the couch and our place was always extremely dusty. The last straw was when we went to stay at our condo for the weekend and we showed up and our place was a mess. She was supposed to clean our place 5 days prior after a guest left and didn't. This is crucial because we could have had damage to our place, guests could have left the balcony doors open, and there was trash sitting in there for a week. We have to give our damage deposit back to guest a couple days after check out so it's important for our place to be cleaned right away and Heather knew this. She also cashed our check for that cleaning even though it was never done. She told us that she would mail the check back to us and 3 months later it has yet to be seen. We also found out that she would let strangers clean our place when she was too busy. Please don't make the same mistake we did and find someone reliable!!