We have never been treated better. Sun Toyota in holiday Florida gets more than five stars from us. We purchased a used Toyota Prius from a private owner and wanted the reassurance that our new car was safe and mechanically sound. So we took it to sun Toyota. Roger was our service advisor he made sure that we felt welcome and comfortable, he made us feel like we were at a retreat. As it turned out our car had 2 open recalls so the car was taken in for repairs. One of the recalls pertained a steering mechanism. The parts needed to be ordered, and would take several days to arrive. Roger did not want us to drive it in that condition, so they gave us a loaner car to drive. Not just any loaner it was a brand new 2020 Corolla with a full tank of gas. The car was ready to be picked up at the exact time he told us it would be. After all of this great treatment and service our balance due was $0.00. since it was all recalls we did not owe anything. At this day in age it's very rare to receive the kind of treatment that we received. I would recommend Sun Toyota to anyone. I'm truly blown away by their customer service. All businesses should take a lesson from them. We feel like we have a new friend in Roger. Extreme kudos to all of you at Sun Toyota especially Roger. - Cindy M.