I talk to a customer service agent and tried to find out if there was a recall on my particular model because of the fact that the water started accumulating everywhere all around the dispenser and all over the power cord. This could potentially cause a fire hazard if there was any sort of failure in the cord. I tried to let them know that they need to send this call to their design team but they were not very interested in for hazards. I'm guessing that all these companies probably at the same lifespan. Pretty horrible design if they can't get the pump the last longer than three years. I am definitely going to the better business bureau as well as the Federal trade commission to form a complaint.