1 May, 2013 → by ClaimboUser799332
Water damage to unit
I have been renting a storage unit from US Storage for the past 3 years. I recently took a box filled with business attire and another box filled with business appropriate shoes out of my storage unit. Upon inspection, I realized my clothes (white dress shirts by Armani, Banana Republic etc) were yellowed and the leather on my shoes was peeling. I have never stored clothes before and thought the shirts may have been normal however, once I saw the condition of my shoes I realized that it was not. Dry rotted leather shoes (Clarks, Gucci, Jeffrey Campbell, Michael Kors etc... not CHEAP shoes) could only be the work of moisture in my unit. I am extremely upset at this point and have contacted the company who has continued to make excuses rather than take responsibility for their faulty so called climate controlled units!