Washer and dryer end of cycle alert is inaudible to the point the entire system is useless. Repair rep says it was designed that way so you can't hear it when you are more than two feet from the unit. What is needed is documentation describing proper operation and citing decibel levels for each of the three settings. Also liquid soap is under the soap dispenser indicating a leak. Rep says "O" ring at rear of container could be the cause and cannot be repaired. A new soap container was ordered with the hope it will correct the problem.