I purchased a brand new Renault Triber 1 year ago. I booked it in for a service at 8 300km, less than a month later at 8 700km it broke down with no oil in the gearbox. I had no problems with the vehicle before it went for its service. 11 June 2021 - I received confirmation of my booking from Renault Tygervalley MultiFranchise for the service of my vehicle on the 12 June 2021 after booking a service on the Renault South Africa website 12 June 2021 - Service conducted 11 July 2021 - Car breaks down and towed to Renault / Nissan Parow. 12 July 2021 - The reason for the breakdown given on email received from Celest vd Westhuizen. drain plug loose - no oil found in gearbox. 28 July 2021 - Dealer principle Veroshnee Naidoo informed me the claim (to replace the gearbox) was rejected as it was not a manufacturing defect.