Wife and I have been waiting for install of wall tile over counter top for several months. A crew from texas came and started the project, ran out of grout said they would order more grout and come back when it arrives. To date the grout was miss ordered and then my wife was told that order was not placed and service pro was to pay for it, then she was told service pro had no authority to order the product. Well we are stuck in the middle of your pi# match and are frustrated over the extreme wait. My money was accepted and now I am considering a refund. Ps: the contractor caused water damage to my wife's hobby room causing much water damage. Also the contractor did such a poor job of clean up, the counter top needs professional cleaning (counter top is new and cost up words of $5000.00. Also contractor used no protection on counter top and may have caused damage that we can not see until counter top is cleaned