19 Jul, 2021 → by ClaimboUser630348
Waiting for the remainder of my refund
1
Booking Reference # 485598 (Thurs Mar. 19 2020) I booked and paid for two seats. Brian McLean and my wife, Donna McLean. I pd, $672.48 US dollars. You returned 232.20 Canadian dollars. How did you arrive at this amount. The check, Delta document # [protected]. I Pd. My Flight search and was cancelled by my Flight Search four days later. Again, you cancelled me by way of a text message four days after taking my money. It was also three days before my departure. This really left me scrambling to get a flight. My wife was sent a refund of 232.20 CND, I paid well over $900.00 CND as the exchange rate was terrible. Please explain what you did to deserve almost $700.00 CND. Please contact me. I am very frustrated as I have tried so many times to resolve this issue. I am sure $700.00 dollars isn't much to a big company like yours, but it will really help at home here as I have been out of work since the pandemic. Please, Please help. Be Fair. Brian McLean