This is Mari from Volusia Paralegal Services in Daytona Beach. Our office is open five days a week, and is located in a suite in a large professional building. There is no "Closed Sign" at this location and never has been. I have never had an unhappy customer, much less one that was owed a refund. I have also never had any inquiries by someone named Carmen Alfonso. This post is nothing more than a rival document preparation company/person trying to harm my reputation as punishment for advertising outside of my local area. The post is totally false. Volusia Paralegal remains a popular and ethical document preparation service located in the Professional Building at 435 S Ridgewood Ave in Daytona Beach. Our phone number is 386-256-5539. We are open Monday through Friday. Call anytime (or stop by) to discuss your needs. Thank you. Mari