Vodafone spain - charging me for something they said they would not (in writing)

/ 38 reviews

24 May, 2021 → by ClaimboUser240559

Vodafone spain – charging me for something they said they would not (in writing)

I left Spain and before I did, I confirmed with customer service that I didn't need to return any equipment. I even got them to text me confirming this. Now they're saying that I owe them money for a router and that because the text was a mistake and gave the wrong information. Giving me credit after the fact is useless right now.

Telecommunications

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Vodafone Group - Other Reviews

》 Worst service of Vodafone

》 Hello Team, Due to covid situation we are working from home and we have very bad signal , we only get the network connection at night otherwise no

》 Signal problem

》 wrongly activated my number to another customer

》 4g internet connectivity

》 network issues in my area

》 misleading information by customer service agent

》 automatically putting on daily roaming bundle when I did not want it

》 sim card failures across europe

》 [protected] – Network issues and poor range in my location

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