Vodafone spain - charging me for something they said they would not (in writing)

/ 7 reviews

24 May, 2021 → by ClaimboUser240559

Vodafone spain – charging me for something they said they would not (in writing)

I left Spain and before I did, I confirmed with customer service that I didn't need to return any equipment. I even got them to text me confirming this. Now they're saying that I owe them money for a router and that because the text was a mistake and gave the wrong information. Giving me credit after the fact is useless right now.

Telecommunications

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