1 Jun, 2021 → by ClaimboUser413862
Vizio 50″ TV
2
I purchased a 50" Vizio TV on clearance and Walmart in Ruidoso, NM on 05/31/2021 at 3:00pm, which was yesterday. The TV works but flashes a white screen repeatedly at an interval of about 3 seconds, which makes the TV unusable. I brought the TV back to the Walmart customer service center in Ruidoso, NM and was told there are no returns on clearance items period. I refused to accept this as a legitimate answer and asked to speak with the manager. The manager coincidentally walked by last night while i was deciding on which tv to buy and suggested that i "buy the big one, " which was also on clearance for over $600. When he arrived at the customer service desk, he told me that buying one of those TVs is a gamble. I told him that it's been less than 24 hours and Walmart sold me a broken TV. He stated that is the store policy on clearance items. I stated that this should have been disclosed prior to purchase. I have the receipt and the item is in the same condition as purchased last night.