I called Bloomingdale's to place an order that I was unable to fulfilled with Macy's I was told Bloomingdale's would match Macy's price. The agent took my Bloomingdale's credit card and process the order. I waited for several days and notice my order was not processed. I call Bloomingdale's and spoke to a supervisor name Monica ID #[protected]. She advised me that agent ordered the wrong item and that why it was cancelled. I told i was wondering what had happened. Thinking she would have show some empathy instead she showed me her authority that there is nothing she can do & basically I am out of luck. I asked her to review my telephone conversation and she declined and told me to write to Macy's Inc. I though she was very unhelpful as I have been a Bloomingdale's credit card holder for over 20 years and one of their regular customer with a Bloomingdale's Black card every year. I have never experience such blatant poor customer service and she definitely should not be a supervisor. Her agent made an error and the customer was just brush aside and to pay the higher price of the item and we are talking about a $8 difference of each item. If I don't get a response from Bloomingdale's they can say bye-bye to me as one of their loyal customer over the years. This type of behavior i will not accept. I tried to support Bloomingdale's as i am old fashion in my purchase and will not buy on Amazon. But this left experience left a bad taste in my mouth. Hope to get a response soon. Thanks, Michael - [protected]@msn.com