Dear sirs this is just additions to the photos ive already sent the first picture of the box videostudio prox2 was the first version I purchased which worked fine until my harddrive failed since there was no way of getting the infor back I bought another software package for later use as I said in my first complaint the chat line was nonm verbal chat which was very brief and no t acceptable this company used to give really service well from what I remember of there early versions were really impressive its a pity there customer service is non existant