We have been Very, Very Happy with Mattress Avenue. We have purchased beds from them on three separate occasions over the past few years and we have been very pleased with the product and service let alone the best prices. We will continue sending customers to them and we will go back if we ever need any beds in the future. We can't see why people would shop at the large chains and spend so much more, they have saved us $1600 in combined savings on all three of our purchases. I guess that's what should be expected of a family owned and operated business .