Zwilling Canada is absolutely terrible. They threw a knife in a bloody box and shipped it to me. It was dull...so when I complained, they responded as if they never read my bloody email. Imagine buying a knife that wasn't cheap, it comes to you packaged extremely poorly, and dull. So, you complain, and their response is, "here's some contacts to get it sharpened". They send me a garbage knife, and ask that I pay for it to be sharpened...wtf! So I decided to check out Zwilling Canada's reviews....and yep...it was like 1.2 out 5. With loads of the exact complaints that I had. One guy thought it was very close to theft and definitely shady. I have no desire to ever purchase anything from any line of products from J.A.Henkles. And the sad thing is, I own a bunch of there stuff, but never purchased directly from Zwilling. DO NOT BUY ANYTHING FROM THEM...ITS 100% BUYER BEWARE. User's recommendation: Avoid Zwilling all together. It's honestly a company that has zero loyalty to their customers. And their reviews speak volumes.