MINDLESSLY SLOW AND INDIFFERENT WITH HOME CASUALTY CLAIMS SERVICES. DIDN'T EVEN SEND AN ADJUSTOR TO MY HOME FOR 50 DAYS AFTER CLAIM WAS FILED. YES, 50 DAYS!! REFUSED TO PAY LEGITIMATE CASUALTY LOSSES. I HAD TO FILE A FORMAL COMPLAINT WITH THE STATE INSURANCE COMMISSIONER'S OFFICE TO GET ANY ATTENTION AT ALL. ONLY THEN AND TWO MONTHS LATER, DID I RECEIVE ONLY 25% OF THE DOCUMENTED, LEGITIMATE CLAIMS. THE COMPANY IS LOUSY THROUGH AND THROUGH. 'SERVICE' IS SLOW AND INDIFFERENT. 11 MONTHS TO GET A SMALL CASUALTY CLAIM SETTLED!!! STAY AWAY FROM THEM IF YOU WANT HONEST, CAPABLE, TIMELY SETTLEMENT WITH YOUR CLAIMS! User's recommendation: USE ANYONE EXCEPT STATE FARM!!