6 Nov, 2020 → by ClaimboUser498664
Utilizes poor subcontracting shipping services
2
CRST was responsible for shipping a Tempurpedic mattress to me in Oklahoma. They signed that they received it on 10/15/20 and subcontracted it to Cherokee Moving which never answers the phone, states they don't have a current phone number which was updated immediately and after speaking with them they said this weeks trucks are full and maybe next week. They have done this for 3 weeks now are not reachable. I would not trust CRST for shipping because of using poor subcontracted companies with horrible communication. It has been in a warehouse for about a month and I don't know if and when I will ever receive the product or if it was lost?