27 May, 2021 → by ClaimboUser695130
Unsatisfactory online service

1

In mid-April 2021 I ordered a sofa and love seat advertised as pearl white leather. Two weeks later the items were delivered however the color was beige. I refused delivery and the items went back. I have been on the phone 5 times since then and have yet to receive my refund of over $4,200.00! Over a month and no refund. To top it off, I spoke with the manufacturer and found that the items are not available in Pearl white. User's recommendation: DO NOT PURCHASE ANYTHING ONLINE FROM COSTCO AND EXPECT SERVICE.
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