11 Aug, 2021 → by ClaimboUser757929
Unresolved issues – cars not passing “inspections”
2
I recently spent $25000 on a new truck, within 1 month, it had to be towed into a local repair shop. The dealership there told me that there was 3 broken motor mounts, my clutch shaft was torn up, my brakes were bad and that my flywheel has literally disintegrated. He even showed me pictures. Of course this was 1 week over the return policy. When trying to get a "loaner" they gave mea truck with bad brakes and bad rotors, stating "it's fine, and that is all they have. It has now been over 2 months - with my truck STILL sitting at the repair shop, and the loaner slowly going to hell quickly, even through I am not even driving very far. I contacted both my local Carmaxx & their Corporate headquarters - BOTH to no avail, they have not returned my phone calls, or even seemed to care about the situation!!! VERY UNHAPPY