9 Aug, 2021 → by ClaimboUser724978
Unprofessional staff from branch to Senior VPs
2
when comes to sales, SCB will go all out to please u to sign on the dotted lines. Once done, the nightmare begins. From free gift redemption, credit card to bonus interest saving ac, there were so many lies exposed and their comm process with client are sooo bad and misleading. The bank does not follow agreement to deliver promise timelyy. They work base on who they like to serve most. When feedback to MAS and refer us to CB senior VP incharge of client service, she remain so defensive till date. Ended she terminated our account without looking into issues raised when constructive inputs given.. Ridiculous, arrogant and errant SCB!