I pretty much feel ripped off. Took them a year to try and design my site....I'm basically having to go somewhere else to finish it. Shocking this person can be in business for 20 years as he says. Amatuer work is the word other designers have used. I agree. Thought I was going to get agency quality but mostly headaches and huge communication disconnect. Probably works best with clients that stand over his back. After a year he delivered me my old site "not working" and a few changes. Not happy and I wouldn't recommend! Beware. Feel free to call for details or email...my site has a bunch of 404s. When they get fixed you'll know I went else where. So far cost me over $3k.