1 Jan, 2018 → by ClaimboUser463409
unexplainable charges
*SOLVED

3

I will STRONGLY encourage any one considering using GE Money Bank for any sort of financing, to reconsider. I purchased a motorcycle and financed it through GE Money, and at the time it seemed I was getting a good deal with decent interest rates. I soon discovered I made a very large mistake. After about 6 months my interest rates jumped to 30%, without missing or being late on any payments. When I would contact them for reasoning on the matter I was getting transferred and given multiple numbers to talk to all different people and no one could give me an explanation or lower my rates back down to where they were. Winter came around and I found myself paying late on two separate occasions. I soon discovered that my rates rose yet again! Not thinking logically I refused to make another payment until I received the simple answers I was seeking. So after not making a payment for 2 months I figured someone would call and I would get my answers then. BIG MISTAKE! They repossessed the motorcycle and I was forced to pay off the remaining balance one year early, which was a total of $5, 500! This was just about what the original loan amount was for, and one representative told me the high amount was due to late charges. The fact is they noticed that I would be paying off the loan early so they tacked on all these extra charges and fees, knowing that they were not going to be able to milk me for the next year. After everything was said and done I ended up paying a total of around $8, 500 when the motorcycle itself had a price tag of $5, 5oo. So they made an easy $3, 000 off me. And this doesn't include the money I paid for the towing and storage of the motorcycle when it got repossessed. It has now been 9 months since the bike was paid off and I have never received a lean release. Ive called numerous times and been given verbal reassurance that I would be getting the lean release within a 14 day period. The past few times I called I get transferred to someone that barely speaks English. I'm starting to wonder if this is there way of ignoring me. I sold the motorcycle and explained to the purchaser that I would be mailing him the lean release as soon as I get it. I don't know what I have to do to get the lean release. GE Money is by far the worst company to use for financing and it would make me very happy to see them shut down. Its a cruel company that has no remorse for the average American trying to get by in now days economy. Please DO NOT USE GE MONEY BANK.
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