13 Sep, 2021 → by ClaimboUser717323
Unethical behaviors from customer service agents and supervisor! Delivery delayed with no explanation and they don’t care!!!!
1
I made the order on Sep 6 and on Sep 8 the tracker update said the order would be delivered on Sep 9. I waited the whole day for nothing and on Sep 10, it suddenly changed the delivery date to unknown without an explanation! It's now end of Sep 13 and spoke to two useless agents via live chat Martin or something and Jemar. Then I phoned them up and asked for a supervisor called Randy and he flipped out on me because he couldn't answer my simple question! I am absolutely furious! They were all bots and don't care about the delayed delivery! I asked what happened to the Sep 9 delivery and they didn't bother to investigate and just gave useless information! Not do I only want to complain about the delayed delivery but also their poor customer service, no not poor but non existent!