On April 13th 2018 I was let go from work because of changes being made. I immediately filed for unemployment. I received a notice week later a interview had to be scheduled because i could have been let go for misconduct, which is in accurate. I called my former employer and had ask if there was going to be an issue with receiving benefits and was told there should be no issues. So now had to wait till May 8th 2018 for phone interview at 2:20. After waiting by phone all day i finally received call at 3:00. I was asked reason for termination and told them because of changes "going in a different direction" interviewer then stated he would call HR no answer if there was a different reason for termination he would call me Friday for my rebuttal, (3 days later). No phone call Friday, so I followed up a week later. I called first thing in morning and answering service said would call me back in 2 hrs. After 2hrs spoke to someone and was told no determination was given yet. I wait another week and was given the round around that people get sick and could delay process( I will tell my kid cant feed him because someone is sick and no other person can take over) ridicules. Its been over a month and i finally get number to commissioner office and made complaint. I was told they don't know why i was given there number when was told that would be the place to complain and get results. Spoke to assistant commissioner and said he would reach out and find out what's going on and would call me back that was yesterday morning May 22 2018 he never called back I called him back in afternoon to follow up. He said he didn't forget about me, that he reached out to department and manager and has not received a call back he would call me next day. Surprise! no phone call back so i call and now he was very dismissive as was the interviewer. I cannot believe how they are capable of messing with peoples lives it is extremely frustrating and gives me anxiety. Shame on them, luckily i had some money saved to get me by but guess what that has been exhausted. I just cant understand why when i am deducted from my wages for unemployment they make this impossible process.