My name is Janet Cheatham. My order number is 2797896. My customer number is [protected]. I spoke with your office in California yesterday. I have a delivery set up for June 19th for deliver and pick up same day. I asked the clerk to call the warehouse and find out if the pod would be delivered in the morning or afternoon. I need this information so I can hire laborers to pack. We are elderly and can not do this ourselves. I was told that I could not find out t his information until the day before delivery of the pod. I explained I would not be able to hire the laborers with a 1 day notice. I was information there was nothing they could do. I am paying over $2, 000 for this pod and feel that my request is extremely reasonable. Could you PLEASE speak with someone and let me know if the pod will be delivered morning or afternoon? I am sending a copy of this request to the BBB to let them know of my dissatisfaction.