3 Jul, 2021 → by ClaimboUser680112
Unauthorized usage charges
1
My prepaid mobile number is [protected]. Recently somebody using my number without my knowledge and charges are deducted from my account. I clarified with Etisalat Call center but they are not helping to comeout from the issue. It can be a Cyber Crime and I am scared that some thing can go unlawful act. Using my number somebaody regularly dialling some country called Cook island. Etislat fail to track the number. I did not dial this country code from my phone. I dont know this country and I dont have anybody there as well. Onse side I am affcted by paying the unneccessary charges and other side I am scared of teh consequnces which can occur without my knowledge. I thought of cancellling this number but I am using this number for long time. Etislat should take this as serous concern and need to find who has made the call and if possible they need to retrieve the voice record of the calls.