1 Jan, 2018 → by ClaimboUser975027
Unauthorized recurring charges
4
I purchased a ticket through Travelocity and signed for a Travel Protection Plan costing $19.95. My understanding from other times with other companies, was that the plan covered just this trip. Yet one month later and every month afterwards, TWO $19.95 charges appeared: One from Savings Ace, the other from Passport to Fun+. A complaint by phone to both companies (Savings Ace and Passport to Fun+) resulted in "cancellation" of membership in two plans and an e-mail from each confirming the cancellation and notice that no retroactive reimbursement could be made. Both e-mails were worded identically and included the same Costumer Satisfaction phone number: [protected].