We canceled our Home Advisor membership a year ago because the leads are either mostly spam or the clients who go on home advisor are a complete waist of time and money in leads. We received another surprise membership fee charge of $288 on July 30th 2021 with no notification or authorization to pull funds from our account. I called the next business day to receive a refund and I was told by Don Revero that our subscription was not canceled and that they had sent us an email of renewal to an inactive email address of an office manager that no longer works here. His response was that they can not issue a refund once the transfer has gone through, even though it has been not even 1 business day since the transaction and we haven't used their services for over a year!