I had changed my banking details and did not want my account to go behind . Thus i had spoken to of the consultants which advised I could send it via email and it would be updated on the system, thus my debit order would go off the correct account . This happened the 7th of August . The 8th the incorrect account was debited after which i emailed [protected]@zonefitness.co.za to say they had debited incorrect account . She did not respond, i had emailed her again the 12th as then another debit went off the wrong account . Still no feedback until until i mailed again the 28th August for feedback, as now the debit order went off 3 more times . Costing me a total of over r400. Mind you this account has now still not been paid because of debit orders going off on an inactive account . This is what Zheta Magalie replies Hi Nadiine The banking details were received on the 7th of Augustus and was changed on the 12th of Augustus, zone fitness does not pay bank charges. Thanks I continued to question this and sent proof of Debits where after she sent proof of change of details and when I asked how then was the old account debited ? She then just responded to proof for me was sent and they do not pay bank costs. I think this is pathetic for a company that is rendering a service . If someone should ask my opinion on joining Zone now i wil just have negative things to say . I am really disappointed I had chosen Zone and another gym as the service is really not on !