A charge was made from my account on 8/14/2021 for $70+?? I called immediately only to be told the charge was pending and had not gone through yet. My money was taken so the charge had gone through! I again was told i'd have to wait until the charge went through and then i could file a dispute. 2days later it goes through fully and i begin the dispute 8/16/21. Since that day the only communication i've heard from them is a couple of emails that said my new card should arrive shortly. I had to call 4x to get a new card that took 2 weeks to receive. Whenever i call i'm transferred 3-5x and then it hangs up out of nowhere! This is totally unacceptable!! I've done my own investigation that shows fraudulent activity 'trying' to take place on my card with declined purchases. Money was trying to be withdrawn from the card @ various locations on consecutive days and even after the account was frozen the same place the money was taken from in the first place it was tried there again almost 2wks later. This is ridiculous!!