Just went onto my online banking, and saw that £15.00 had been taken out of my account without my permission. I had never heard of this so-called company completesave so I googled them and have read the reviews about them, calling them scammers and so forth. The same thing has happened to so many people regarding this shambolic company and its scary. As its the weekend and they are not open til 8.00 Monday morning, I shall have to be patient and wait til then to phone them up and tell them exactly what I think of them, and to request a complete refund. User's recommendation: Stay away from these idiots at all costa!