15 Apr, 2021 → by ClaimboUser772311
unable to get funds after closing out my account
2
I called chase's 800 number over the phone since my account had been closed on sat, march 27. I live in alaska where there are no chase banks. I was directed to accounts department where i wanted to transfer my frozen funds (an incident of ID theft in january) in a direct chase bank-my new bank account as the most secure way and expected a 10-day hold on the transfer. LETICIA at chase bank said this was not possible. So she had a priority mail transfer to alaska. My question is "Could i get a tracking number on the transferred mailed funds as to the whereabouts of the mailed funds?" ID theft is still in play as i got a fake phishing text with a fraudulent tracking number. i contacted the local police department as to what to do and they said to contact chase directly for the real tracking number. it has now been over 10 business days +3 or 2 weeks and 3 days.