Unable to contact customer care for checking airticket status, due to change in email address used for ticket booking despite all payments made

/ 116 reviews

25 Mar, 2021 → by ClaimboUser800767

I used Travelgenio for booking air tickets under code RSEWIZ with my office email id vikram.[protected]@de.ey.com and had made all the payments. Due to COVID situation my email ID got changed to vikram.[protected]@de.ey.com and since the old email id used for booking got disabled I am unable to communication to travelgenio despite trying their fax, or repeatedly sendly emails to customer care. As I have made all the payments i.e. in access of 1800 euros Travelgenio's customer support service is very poor

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TravelGenio - Other Reviews

》 Can’t get invoice from Travelgenio and being ignored by Customer Service

》 Not wanting to change booking

》 I don’t received my ticket

》 I couldnt get my flight reversation code

》 Payment for not-inssued flight tickets

》 The iz322 – arkia return flight cancelled Booking reference: 1899**** but you still didnt informed me

》 I’ve received my money back

》 My flight booking was cancelled without any reasons and I need a refund.

》 Phoning customer support

》 Confirmation of flight

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